Service network
Parts Centre

Adequate spare parts reserve, to meet the user's service needs

First time

Rapid response mechanism, the first time to guarantee the service

First Efficiency

Experienced front-line technical service staff

Achieve：

1 return visit after the service is completed
After the repair is completed, the equipment will be inspected once
1 time to solve the problem
Departure within 1 hour
Respond within 1 quarter of an hour

Promise：

Arrive at the location of the faulty machine (except in remote areas with no cell phone signal).
Not more than 24 hours for more than 400 km
No more than 8 hours within a range of 200-400 km
No more than 4 hours within a range of 200 km
In the city within 2 hours